How to Coach Yourself and Others Happiness Is No Accident | Page 107

Hereafter he arrives in the action phase. In this phase he will literally change his
behaviour and will decide in which way this happens.
In the consolidation phase the behaviour will be made sustainable.
The last phase is the decline. In this phase people backslide into their old pattern
whereby they will go through the process again. (Schoofs, 2008)
When there is resistance, we need to be alert so we will react correctly. This is made possible by a
simple reflection, a strong reflection (reflect an exaggerated form of what the client says) or a two
sided reflection (report the ambivalence). We can also change the focus, express otherwise (see
information in a new light) and accentuate freedom of choice and self control whit the client.
(Miller & Rollnick, 2005)
Focus points
These include certain elements which one must take into consideration.
Restricted disease awareness and dementia result in the client not always
understanding what one means. With these people a step by step approach is
recommended so that not too much resistance develops .
Transmission and contra transmission must be taken into consideration so that a good relationship
can develop.
Medication results in unpleasant complications, the client must be understood if he
experiences p &