How to Coach Yourself and Others Essential Knowledge For Coaching | Seite 83

achieving two out of these three factors does not motivate the employee. Equity Theory John Adam’s equity theory of motivation holds that people gauge the fairness of their work outcomes not based on the rewards they get in return for their work, but the extent of their rewards for the work put in relative to what others get. Individuals who perceive that they receive relatively less than others in proportion to their work inputs experience negative equity, and individuals who perceive that they receive relatively more than others in proportion to their work inputs experience positive equity. Organizations looking to motivate employees in the workplace need to ensure positive equity and avoid negative equity. Factors that trigger positive or negative equity are changes in work inputs, changes in outcomes, changes in the comparison person, and the like. The key to redress negative equity includes effective communication of reliable evaluation standards and comparison points to the employees. Reinforcement Theory B. F. Skinner’s reinforcement theory states that the individual’s behavior is a function of its reinforcement, which in turn bases itself on the “law of effect.” Reinforcement is the administration of a behavior resultant consequence, and proper management of reinforcement helps change the direction, level, and persistence of an individual’s behavior. The law of effect holds people repeat behavior that results in a pleasant outcome and avoid behavior that results in unpleasant outcomes. Organizations looking to motivate employees need to indulge in the systematic reinforcement of desirable work behavior. 961