How to Coach Yourself and Others Essential Knowledge For Coaching | Page 498
without a great deal of concern for the relationship. The leader may also
provide a working structure, both for the job and in terms of how the
person is controlled.
The leader may first find out why the person is not motivated and if
there are any limitations in ability. These two factors may be linked, for
example where a person believes they are less capable than they should
be may be in some form of denial or other coping. They follower may
also lack self-confidence as a result.
If the leader focused more on the relationship, the follower may become
confused about what must be done and what is optional. The leader
thus maintains a clear 'do this' position to ensure all required actions
are clear.
S2: Selling / Coaching
Follower: R2: Some competence, variable commitment / Unable but
willing or motivated
Leader: High task focus, high relationship focus
When the follower can do the job, at least to some extent, and perhaps is
over-confident about their ability in this, then 'telling' them what to do
may demotivate them or lead to resistance. The leader thus needs to
'sell' another way of working, explaining and clarifying decisions.
The leader thus spends time listening and advising and, where
appropriate, helping the follower to gain necessary skills through
coaching methods.
Note: S1 and S2 are leader-driven.
S3: Participating / Supporting
Follower: R3: High competence, variable commitment / Able but
unwilling or insecure
Leader: Low task focus, high relationship focus
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