How to Coach Yourself and Others Essential Knowledge For Coaching | Page 46

4.2.2 DEALING WITH RESISTANCE There's old wisdom that advises that we can only lean against that which resists. This suggests that there might just be something good, or at least useful, about resistance. Discovering what this is and learning to work with it is key to understanding reluctance to change. After all, change often occurs as a direct result of resistance. Great men, such as Nelson Mandela, are testimony to this. Resistance can be viewed as alternative, negative, or wrong. But we need to balance this with a healthy view of resistance which points to positive processes rather than placid acceptance. Benjamin Franklin valued this, telling us that questioning authority is the "first responsibility of every citizen". It helps to understand that resistance is a normal response and that trying to avoid any resistance is futile. Accepting this immediately allows a different response to resistance in which we anticipate it and work with it. Why people resist change:           Don’t see a need to change Needs are being met Invested in what they have now Don’t know how to change Poor communication regarding change Change comes from an external source and they haven’t embraced it Fears: losing control, failure Don’t know why they should do it No negative consequences New situation worse than existing one 924