How to Coach Yourself and Others Essential Knowledge For Coaching | Page 427

Techniques to help others restore their emotional balance
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Empathic listening: invite them to talk about their situation and
feelings.
Name the emotion they are communicating and ask if they want to
talk about it.
“Lose the battle”: Say: “you are absolutely right.”
If they are stuck in their thoughts and cannot decide, what to do, ask
what they are thinking or what they would like to achieve.
Instert a time break, go to the bathroom…: allow them time and
space to restore their balance.

See also: 3.26 COPING : p ….
Source: http://www.stevenaitchison.co.uk/blog/achieve-emotionalbalance/
Author: Joe Wilner

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