How to Coach Yourself and Others Essential Knowledge For Coaching | Page 214

And then, into the calm of this relative paradise, a bombshell
bursts...


Shock stage: Initial paralysis at hearing the bad news.



Denial stage: Trying to avoid the inevitable.



Anger stage: Frustrated outpouring of bottled-up emotion.



Bargaining stage: Seeking in vain for a way out.



Depression stage: Final realization of the inevitable.



Testing stage: Seeking realistic solutions.



Acceptance stage: Finally finding the way forward.

This model is extended slightly from the original Kubler-Ross
model, which does not explicitly include the Shock and Testing
stages. These stages however are often useful to understand
and facilitating change.

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