How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 13

This book is in B&W, not color - Print page in Grayscale for Correct view! 2. The Personal Crisis Intervention Services SARE Model The SARCE mnemonic stands for: 1. 2. 3. 4. Screen Assess Build Rapport Empower 1. Screening Prior to initiating any crisis assessment service, some sort of screening of the potential crisis situation must be conducted. The screening may be formal or informal, occur through a telephone call to a crisis line, an appointment with the personal crisis service provider or through information obtained from a third party (family member, friend or others). The screening determines the problem and needs of the individual as well as provides guidance for crisis prevention and/or early intervention. This screening information (which may be incomplete or from an untrained person) can help to determine if a formal crisis assessment service is warranted. The screening should not be more intrusive than necessary. It should be done before any details of the problem are elicited and the caller should be told the reason for the questions upon request. What is included in a crisis intervention screening? The screener must gather basic demographic information, determine whether a crisis situation may exist, identify parties involved, and determine an appropriate level of response. The screener must use active and supportive listening skills to determine if a crisis intervention is required, and which service intervention would best address the person's needs and circumstances. The initial screening must consider all availabl e services to determine. For some individuals, information about services or a referral to a local service provider would be an appropriate and sufficient intervention. Others may need telephone or a face-to-face intervention. Based on the information gathered to this point, the screener must determine whether a crisis requires further assessment. It should be noted that disruptions in life that may not create a crisis situation for one person at any given time might create a crisis situation for another person. Alternately, disruptions that might not have posed a challenge during one time may cause significant turmoil at other times in the person's life. If the person believes that he or she is experiencing a personal crisis, it is best to honor that belief. Whenever we screen and identify specific needs, we have an ethical responsibility to either provide the necessary next steps (assessment or intervention) or refer to an appropriate source for follow up. Screening processes always should define a protocol or procedure for determining which clients need further assessment (i.e., screen positive) for a condition being screened and for ensuring that those clients receive a thorough assessment. That is, a professionally designed screening process establishes precisely how to score For [email protected] Property of Bookemon, do NOT distribute 13