How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 128

This book is in B&W, not color - Print page in Grayscale for Correct view! Symptom Behavior- Anxiety or Agitation - Decrease stimuli that might increase agitation Identify the agitating stimulus and remove it if possible Remain calm Ask the person to slow down Reassure the person that there is plenty of time to sort the situation out Give the person enough personal space. (You may wish to ask about what is "enough" as personal space varies. People who experience paranoia generally need more personal space.) - Don't demand answers - Help the person find a safe, quiet space as needed Symptom Behavior- Low self-esteem - Assist person in pointing out his or her own strengths, but if he or she is unable, then the crisis services provider can point out strengths - Do not discuss past failure or weaknesses unless brought up by the person - Discuss any weaknesses or past failure the person brings up in a tactful manner - Help the person problem-solve ways to deal with these perceived weaknesses Symptom Behavior- Oppression, frustration, loneliness, feelings of guilt - Allow the person to vent his/her feelings Listen and accept his/her feelings as stated Allow the person to cry Beware of trying to cheer someone up because the person may perceive this as minimizing the pain Help in problem solving and making changes in behavior that will have an impact on the feelings Symptom Behavior- Hallucinations and/ or delusions or disorganized or illogical thinking - Do NOT dispute the person's reality of experiencing delusions or hallucinations Accept that this is what the person truly believes or perceives Do not encourage the person to express accelerated or illogical thoughts Encourage the use of a quiet place Stay calm Word sentences in simple terms Ask one question at a time Be clear, practical, and concrete Allow time for the person to decode your communication and form an answer/response Act as a buffer between the person and outside stimuli or other people if needed Symptom Behavior- Slow response time - Be patient - Allow the person time to formulate a response Symptom Behavior Loss of contact with reality-based personal boundaries - Support reality-'based statements - Do not encourage out of touch with reality statements - Be careful with the use of touch For [email protected] Property of Bookemon, do NOT distribute 128