How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 113
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Sample Format for Second (and Later) Sessions
1. Assess Progress: Use rating scales or other client feedback/scaling technique to assess progress from
the client’s perspective.
2. When improvements are reported:
a.
b.
c.
d.
Ask for the client’s theory (How do you explain this?),
compliment and credit the client (How did you make it happen?);
Explore exceptions (What was different this week?);
Empower progress (How is life different for you now?).
3. When no change or slips are reported:
a. Ask for the client’s theory (What do you make of that? Should we try something different or
hang in there and see what happens next week?);
b. Normalize and validate (Sometimes it takes a while to get some traction; Sometimes things get
worse before they get better);
c. Ask coping questions (Where do you find the strength to keep trying?);
d. Explore exceptions and other resources (As bad as it was, was there any small thing that went
well this week? How did you keep things from getting worse?).
4. Can Interventions Be Built from Exceptions or Other Resources? If yes, collaborate to develop
interventions based on exceptions or other resources. If no, move to the next step.
5. Change the Viewing or Doing of the Problem: Viewing (Invite client to consider a different
view/explanation/interpretation); Doing (Invite client to “do something different”)
6. Compliment, Review, Session Rating Scale, Wrap-Up: Compliment the client on positive attributes,
coping, persistence, and other assets; Review/refine intervention plans and responsibilities; Address
closing questions or comments from the client; Administer/discuss rating scales;
7. Thank client for cooperation and input;
8. Schedule next meeting or terminate services based on client progress and input (How will we know
when to quit?).
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