Houston vs. Jaguars Game 6 Oct 21st Texans_Digital | Page 9

Be prepared! Please have your ticket barcode ready to present to stadium staff before entering the line queues. For a complete directory of TIAA Bank Field policies and information, please view our Fan Guide at https://www. jaguars.com/stadium/fanguide or ask for a copy at any Guest Services Booth. NFL BAG POLICY LEAVE YOUR BAG AT HOME! To provide a safer environment for the public and signifi cantly expedite fan entry into TIAA Bank Field, NFL policy limits the size and type of bags that may be brought into the stadium. The Jaguars strongly encourage fans to not bring any type of bags. Fans are allowed to carry a clear bag up to 12” x6”x12” or a nonclear bag no larger than 4.5” x 6.5”. Any medically necessary items must be pre-approved by the Jaguars. Please call [phone] (option 1) or [email protected] to be considered for approval. All items will be subject to proper inspection at entry gate. For more information on the Jaguars bag policy, please visit www.jaguars.com/ allclear. PROHIBITED ITEMS Don’t get turned away at the stadium gates. Before arriving on Sunday, make sure to review our full prohibited items list at www.jaguars.com/stadium/ fanguide. Prohibited item reminders: • All bags with the exception of a nonclear bag no larger than 4.5” x 6.5” or clear bag no larger than 12” x 6” x 12” • Banners or signs larger than 3 feet by 2 feet • Cameras with detachable lenses or lenses longer than six inches • Coolers or containers, including cans, cups, bottles (including misting fans) and beverages from outside the stadium GUEST SERVICES Need assistance on game day? The guest services team is here to help. To ask a question or seek assistance with a problem or issue: • Locate your nearest usher, security guard, police offi cer or guest services team member. • Visit any of the guest services booths located on the main concourse outside sections 223, 244 and 202; in the upper concourses outside sections 410 and 436; and in the US Assure Clubs on the ground level and immediately outside of the elevator on the lower and upper levels. • Text “ASSIST” followed by the location and a brief description of the issue to 58154. Texting is also available in the parking lots beginning two hours prior to kickoff and one hour postgame.