For Automotive Finance Corporation (AFC), the customer-centric mindset revolves around easy-to-use and accessible technology platforms.
At the core of its business operations, AFC provides automotive floor planning to independent automotive dealers and helps customers expand their business by providing other key business related serves.
To complement its central product offerings, AFC has invested time, talent, and resources to expand its technological aids to customers. “Our online and mobile solutions are designed to give our customers easy access and control to manage their inventory and do business with AFC in a self-service manner,” said Sean Cason, director of strategic initiatives at AFC.
AFC customers have the ability to utilize technology throughout the entire process. Applications can be filled out online at AFCDealer.com. Through an online customer account, payments can be made on any desktop or mobile device at anytime from anywhere. An easy to use calendar function allows customers to plan for payoffs and curtailments due in the future. Customers can manage, view, print or send Titles and Bills of Sale, as well as run reports to leverage account data to help make business decisions. In addition, auditing is a seamless process through verifications made possible via geo-tagging available on the mobile app.
AFC’s innovation practices derives from leadership at their corporate office in Carmel, IN. “In addition to providing technology options directly to our customers, AFC has streamlined processes and application inside our offices which limit paperwork, remove manual processes, and automate transactions.” said Cason. “These practices are designed to allow our employees to spend their time on what really matters; the customer.”
AFC offers their customers solutions that make sense and the flexibility to do business the way they want; through local service available at more than 120 branches or via the ease of a mobile device. To learn more, visit www.AFCDealer.com.
Technology key to customer
experience with AFC