Houston Independent Automobile Dealers Association December 2015 Issue: Year in Review | Page 6

Jay Rose, President Global Training Solutions for conducting a 1-day workshop on the customer purchase process and business development. Learning how to set aside customer concerns delivers you a leg up on the competition.

Dealers, Greg Zak, Dixon Motors, Joe Drapela, Car Store, Shane Rhodes, Rhodes Auto Sales, and Aftab Rahmtulla, Shabana Motors for providing insight on how to be a successful dealer even when times are tough. Somir Paul, President Woodlands Financial moderated the section and kept the audience involved.

Eric Fancher and Huffman Lewis with the OCCC for conducting a 1-day workshop related to oversight, examination, financing, record keeping, and repossessions. All attendees should have walked away with action items.

Officers Greg Zak, Chairman, Juan Sabillon and Danny Carlin Vice Presidents, Rick Maroney, Treasurer, and Karim Hasbun, Secretary, and Board Members, Jason Johnson, Faez Kamal, Bill Murphy, Pablo Ruiz, and Shayne Sabala for providing ideas, inspiration, and direction to the Association during 2015.

Elyse DeBuck, HIADA Marketing Coordinator for bringing new technology, marketing, and fresh ideas to the Association. The Association’s image and packaging is greatly ahead of where it was 1-year ago.

The Association’s Premier Sponsors, Collateral Protection Insurance, Mullen Insurance Agency, Passtime, and Woodlands Financial Services. Each of these companies and respective related individuals went over and above in their contribution this year and I highly value their input on business and industry matters.

And finally thank you to you the members of the Association. I have enjoyed my many conversations with you learning about your business, concerns, solutions, and sharing stories at meetings, over the telephone, and at fun events.

As I close out this final letter for 2015 with the words, thank you; I also open with one word for 2016 as I look forward to the New Year, PASSION. Passion for the Board to succeed and drive the Association forward in 2016 with a new member benefit package worth 5x or more the price of membership as well as meeting dealers at auctions as the Association will be out in force promoting new benefits. Be on the lookout for more to come in January.

Have a very Merry Christmas and a safe and Happy New Year.

From the President

Michael Zak