P I C KP O C KE T E D D E L AY E D A S H O RT 8 H O U R L AY- OV E R
L A S T B O O KE D 1 0 M I N S AG O MISSED CONNECTING FLIGHT L A S T F L I G H T D E PA RT E D
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The internet
doesn’t care if
you’re in a pickle.
What if I need assistance while I’m away?
Internet search engines are clever little things. Tell them
exactly what you want and they’ll spew out a thousand
options at an intense speed. Bish, bash, bosh - job's a
good'un. And once they’ve regurgitated the optimum
results, sucked in your card details and spat out a
you just wish they’d speak a thousand more?
confirmation email, there’s no such thing as a tip of the
Wouldn’t you like to know that a short elevator ride to proverbial hat before they swiftly move onto the next
the top floor of Kowloon’s Sheraton will present a hidden three billion consumers. But hang on, what if you have
oyster and wine bar? Or if you take two left-turns from a question, or worse, a problem?
the Madrid Mercure you’ll find the best bowl of Paella
The internet doesn’t do problems, it does results. The
in Spain? And while pretty aesthetic images plastered internet doesn’t care if you’re in a pickle: AWOL luggage,
across hotel sites make us all giddy, pictures alone can’t a missed flight or a run in with a nifty Spanish pick-
divulge the information that really matters.
pocket. But at HOT, we provide 24/7 holiday assistance.
Our HOT consultants work in travel because, like you, “Due to a change in China’s visa-free transit times, and
they love to travel. Decades of adventure means they’ve because Swiss Air staff did not have the updated informa-
collated all the information that handsome hotel images tion, my clients were told they couldn’t board a flight to
can’t. At HOT, our insider knowledge is extensive. Our Shanghai. After phoning HOT’s free after hours’ number,
consultants know because they go.
a consultant spoke to Swiss Air directly and the issue
was resolved.” Pia Lemin, HOT Lakers. In addition we
recommend all our customers to download the HOT travel
app. As well as storing itineraries, travel documents and
flight details, it also puts you in direct contact with your
travel specialist.
Should I really tackle this alone?
It’s clear that in today’s world, holidays booked inde-
pendently are incredibly easy. But self-reliance is
also presenting an increasing amount of problems.
Collaborations between traveller and travel agent permits
double the knowledge and half the hiccups. Wouldn’t
you rather have more expertise, greater trust and a 24/7
safety net?
R E A DY TO C R E AT E S O M E T H I N G I N C R E D I B L E
TO G E T H ER? BR IN G YOUR IDEAS IN -STOR E, CAL L
U S O N 0 8 0 0 7 1 3 7 1 5 O R V I S I T W W W. H OT.C O. N Z
F O R M O R E IDEAS.
HOUS E OF T R AVE L
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