Façade of The Ramble Hotel in Denver ’ s RiNo neighborhood moving , we made the best decisions that we could with the aggregated data and quickly pushed it out . We paid attention to global trends and tried to get ahead of problems where we could . We were typically two weeks ahead of local policy mandates , which enabled us to be proactive versus reactive . The health and safety of our employees and guests was placed above all else on day one and has continued to be our driving force .
H : How did the pickup window fare during COVID ?
RD : During the throes of COVID it was very successful from a health / safety and guest experience perspective . There were four months when the interior of the property
was open to hotel guests only ( on some nights as few as 10 guests ). These guests had a spacious and distanced dining experience while members of the public dined outside , ordering at the walk-up window , with servers bringing their orders to them . The window is now open Thursday – Saturday nights and we sell canned cocktails , canned beer and canned wine from Death & Co for our “ summer in the streets event .” While this is profitable , I see this as more of a COVID pivot than a long-term solution .
H : What can the wider hotel industry learn from your profitsharing effort ?
RD : I think it ’ s part of a broader issue . This is how can we create
Sweat the Detail .
Your guests are as discerning as you are meticulous … and with good reason . When it comes to corporate fitness , you need flooring that supports your vision , and delivers the best experience . So , will every person that runs , lifts , and stretches in your gym know just how much you care ? Yes . From weekend warriors to hard-core business travelers , your flooring can be the foundation for your success .
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