HotelsMag September-October 2021 | Page 16

TRENDING
BREAKFAST BUFFETS AREN ’ T GONE FOR GOOD ; THEY WILL RETURN IN THE FUTURE IN A MODIFIED AND BETTER WAY .
TODD STEIN
DeRamo says . “ In the U . S ., our Holiday Inn Express hotels are transitioning to a modified self-serve breakfast that ensures social distancing , limits product exposure and reduces communal touchpoints .”
While Four Seasons Hotel Atlanta had halted brunch from March 2020 , it was resumed with a new structure from November 2020 . Their buffet stations were spread across their mezzanine level , with attendants serving food to the guests . Since guest feedback has been positive , Four Seasons Hotel Atlanta continues to serve Sunday Brunch in this new format , Kano says .
BUFFETS ARE HERE TO STAY Despite the new hygienic , safer breakfast offerings , nothing can beat the sheer volume and variety of buffets , making many guests wonder when buffets will resume .
Breakfast buffets are still very popular among children and families , says Sabrina Sobrayen , assistant director of communications , Shangri-La Le Touessrok Mauritius , adding that buffets are still a viable option , with the possibility to serve guests at the table after they have made their choices , with the chefs at the live cooking stations .
People want the breakfast experience to go back to the pre-pandemic ways as soon as possible , says Davidson Restaurant Group ’ s Stein . “ Breakfast buffets aren ’ t gone for good ; they will return in the future in a modified and better way .”
Best Western ’ s Pohl concludes , “ I ’ m hoping our industry can align on its approach to breakfast , keeping in mind ways to be more sustainable and improve operations , without compromising the guest experience .”
16 hotelsmag . com September / October 2021