Chicken and waffles from Four Seasons Hotels and Resorts |
and drop ” options at guest rooms and room service .
Grab-and-go bags have emerged as the go-to option with servings of fruits , breads , muffins , yogurt , and granola bars beside beverages like juice , coffee and water .
“ We like to package as though you were going on a picnic , and have everything you need once you leave ,” Todd Stein , corporate executive chef , Davidson Restaurant Group , tells HOTELS .
For Hilton , the past 18 months have helped them rethink and reimagine their services and innovate at a fast pace . “ We have adopted new contactless technologies in select hotels , including the use of QR codes to digitally access menus as well as order , pay and pick-up their meal
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selections . We expect that these new products and innovations , among others , will have a place in the hotel experience post-pandemic ,” says Adam Crocini , global head and vice president , food & beverage brands , Hilton .
Grab-and-go meals have been a fixture of Hilton hotels even before the pandemic , Crocini adds . “ Today , our hotels across U . S . and Canada are in the process of reinstating a refreshed breakfast experience to offer the value guests seek alongside the choices they crave for their morning travel routine .”
USE OF SUSTAINABLE MATERIALS Hotels are mindful of the packaging and using sustainable , biodegradable materials .
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“ It all starts with the packaging . It should feel upscale , but we also encourage our hotels to use sustainable , ecofriendly materials , as we know it matters to corporate customers and guests ,” says Chris DeRamo , global director food & beverage lifestyle , luxury & premium brands , IHG Hotels & Resorts . He adds that their hotels offer a bento box instead of a traditional food bag . “ We also recommend that our hotels stay away from frozen products and create fresh items to give guests a balanced offering . When possible , we recommend they use local ingredients and products for a more upscale or luxury offering .”
FUTURE OF PRE-PACKAGED BREAKFASTS While pre-packaged meals offer a great alternative to buffet spreads , hoteliers feel the trend will continue only in the short-term . As pandemic restrictions begin to ease and travel picks up pace , many hotels are gradually resuming breakfast buffets for the convenience of guests .
Best Western Hotels & Resorts , which had modified breakfast offerings at the beginning of the pandemic in 2020 to include grab-and-go options , table service and
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