LAGNIAPPE
Four Seasons Randy Shimabuku ’ s
“ HAPPY RESOLUT PHILOSOPHY
By KATHAKALI NANDI
When Randy Shimabuku was appointed general manager of Four Seasons Resorts Bali in June , taking over leadership of two resorts at Jimbaran Bay and Sayan , his association with Four Seasons was already over three decades long . A veteran hotelier , his 34-yearjourney with Four Seasons has taken him from Toronto to Tokyo , and from Beverly Hills to Kuala Lumpur . Taking charge in Bali after having steered Four Seasons Resort Maldives at Kuda Huraa during the pandemic , Shimabuku says the notion of staying so long in the same company has become old-fashioned now . But it is Four Seasons ’ values that keep him loyal .
“ I recently remarked to a younger colleague , “ You ’ ve been a long time with the company - how long ?” He said almost three years , and said it with a straight face . And I thought , what have I missed ?” he asks .
Evidently , not enough to make a difference as it is Four Seasons ’ strong people culture , he says , that generates a shared value and creates a bond beyond a typical employer-employee relationship .
Shimabuku also comes to Bali as the island reopens for international travelers and amid the resorts ’ unveiling of new offerings . He recently spoke to HOTELS about his three decade-long association with Four Seasons , plans for the Four Seasons Bali resorts , “ happy resolution ” philosophy and more .
80 hotelsmag . com October 2022