A Vacasa-managed property in Palm Springs , California
TRENDING
VACASA IS FIRST a technology company
VACATION RENTAL PROPERTY MANAGER SEES A BIG OPPORTUNITY IN A GROWING MARKET NICHE . ITS FOCUS ON SYSTEMS GIVES THEM A UNIQUE SALES TOOL .
By HOTELS EDITORS
Imagine running a management company where every aspect of operations is bespoke and custom . Then figure out how to scale it and create efficiencies to make the numbers pencil out to profitability .
That is what North American vacation rental management company Vacasa is doing and the only way to succeed , says former CEO Matt Roberts , is by having the purpose-built technology platforms in place to support their customers – rental owners and guests . In late August , Vacasa announced that as a result of succession planning that commenced earlier in 2022 , Rob Greyber would be its next CEO , effective September 6 . Greyber , a protégé of Uber ’ s CEO Dara Khosrowshahi , recently served as the president of Expedia-owned business travel group Egencia before it was sold to American Express Business Travel .
In fact , Roberts says Vacasa spent US $ 15 million last year on technology . “ We ’ ve become really good at building technology and the operational processes to run a logistics-heavy , complex local business with local people ,” he adds .