HotelsMag October 2019 | Page 41

F & B to understand that you can get the same result simply by talking to people instead of screaming at them .”
“ I use the term ‘ thoughtful cuisine ,’” Sheridan says . “ At the end of the day , we ’ re more mindful of the overall mental and physical health of our teams . If you can approach things more thoughtfully , they will be more well received by the dining public .”
Sheridan says that at Aparium , he and his staff keep active lines of communication open with his culinary teams , and his executive chefs hold regular meetings with staff . He is considering formalizing some additional mindfulness and mental health awareness trainings for his team .
Wendel says well-run kitchens have chefs who have the four Cs . “ They ’ ve got to be a coach , a captain , a cheerleader and a counselor ,” he says . “ You have to care about your associates , and you have to find out what their goals are . And they ’ re all different .”
“ CHEFS AND MANAGERS ARE MORE SUCCESSFUL WHEN THEY SHOW THEY CARE BY GETTING THEIR HANDS DIRTY AND WORKING ALONGSIDE THEIR TEAM .”
MARIANNA ALFA , VICE PRESIDENT OF CONCEPT DEVELOPMENT , HOSPITALITY HOUSE
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A1000

A new level of indulgence .

It is unique in five different ways :
• Intelligenlige gent refrigeration unit : up to two milk varieties with two parallel refrigeration circuits
• CleanMaster : fully automatic cleaning system fitted as standard
• Multimedia-Touchscreen : video with sound , nutritional , and allergen information
• Enjoy even more coffee varieties with six flavors
• iQFlow ow™
: the intelligent ent extraction process included as standard
Make it wonderful – coffee . franke . com
FRANKE _ A1000 _ Inserat _ Hotels _ 190.5x114.3 _ iQFlow _ EN . indd 1 23.04.2019 11:16:49
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