HotelsMag October 2016 | Page 25

HOTELS ' annual awards honors top social media programs that more than ever have to prove their mettle .

SOCIAL HOTEL AWARDS JUDGES

Social media has become more than a nice accessory for hotel brands and individual properties looking to engage guests and drive business . More than just producing a “ like ” or follower , such programs are increasingly becoming revenue generators .

As a result , HOTELS revised our 5th annual Social Hotel Awards judging criteria based on evolving trends in social media and the importance of better proving ROI beyond “ likes .”
The winners were selected by a panel of social media experts and the editors of HOTELS . Categories include Best Facebook Page , Best Use of Twitter , Best Integrated Digital Campaign and more .
HOTELS and this year ’ s panel of judges congratulate the winners and thank everyone who submitted entries .
The Otesaga Resort Hotel posted images that featured the Cooperstown , New
York , hotel in a unique , thoughtful way .
Chris Jackson president , GCommerce Jackson is a co-founder of this hospitality-focused digital marketing agency . He has more than 20 years of marketing and operations experience in the hospitality and travel industries .
Loren Gray founder , Hospitality Digital Marketing Gray has come through the operations ranks , including serving as general manager of several resorts . As founder of Hospitality Digital Marketing , he offers solutions for social media , content marketing , SEO and more .
Josiah Mackenzie vice president , ReaviewPro
Mackenzie leads business
development at ReviewPro ,
a customer intelligence tool
that helps hotels manage
their online reputation and
and posts that featured
comments from fans as
view of the history of
social media .
the hotel in a unique
if the hotel was a dear
Otesaga .
way , including a map series of local attractions in close proximity
old friend ,” says Tjibbe Lambers , director of marketing at Otesaga .
Results : Otesaga received more than 1,200 entries , 167 Face-
Jenna Hovel sales development manager , Google
to the hotel . Otesaga
“ The page was filled
book shares and over
Hovel leads pitch creation
held sweepstakes to
with memories and
1,800 visits . Otesaga
and research for clients in the
encourage participa-
anticipation from all
also reports that the
travel industry . She focuses
tion .
over the country .”
content series helped
on helping travel brands
“ This content
The hotel also creat-
sell 11 packages .
leverage the power of digital
garnered hundreds
ed a video series show-
Runner Up : Rosewood
to transform their businesses
of likes , shares and
casing a then-and-now
San Miguel
and delight their guests .
October 2016 hotelsmag . com 21