Empower your guests to make hotel reservations , spa appointments and more , anywhere , anytime on the move
Mobile booking tools have become an important revenue generation channel within the hotel and catering industry , allowing hoteliers to improve their guest interaction while at the same time assisting them in meeting their business objectives .
MICROS ’ MyStayManager mobile hotel booking App , creates a direct online connection between the OPERA hotel reservation system and the hotel guests .
Smartphone users generate increased revenues
The . net generation of trendsetters are open to mobile service experiences , resulting in increased revenues for hospitality and foodservice operators . Guests are willing to pay for services that add convenience , save time and make it more efficient to work , while on the go . High on their list is finding a nearby hotel or restaurant , ordering food on the go or using location based services such as navigating new addresses .
MICROS ’ MyStayManager App provides transparent guest interaction with MICROS OPERA
MyStayManager is a mobile smartphone application that allows guests to create reservations and self-manage the details of their stay through their handheld device , when booking at participating hotels .
Hotels that subscribe to this service have their own branded and custom-designed MyStayManager App , unique to their individual business . Hotels build incremental revenue by selling services such as spa treatments or handling restaurant reservations . Convenience services including guest checkin and check-out ( without direct contact with reception ) or interaction with housekeeping and concierge are all possible . MyStayManager App is provided as a hosted Softwareas-a-Service ( SaaS ) from one of the MICROS Data Centres .
The App is installed on the guest ’ s mobile device and can be distributed as follows :
• Guest initiates download from smartphone apps in the ‘ Hotels ’ or ‘ Travel ’ categories
• The hotel booking confirmation e-mail contains a link , allowing the guest to download the Apps
• MyStayManager as download link or widget on the Hotel ’ s website .
Hotel benefits at a glance
• Empowering guests to manage their travel details in real-time , simplifying their business or leisure activities .
Dubai Madrid
Paris
• Custom-designed travel management tool , adding unique value to the hotel brand by leveraging OPERA information resources .
• The App encouraging guests to enjoy hotel amenities and , through trusted web communities , it can extend hotel service offerings with real-time ‘ local information ’, fostering guest loyalty .
The MICROS SaaS enterprise suite is focusing on your End-to-End processes with a strong Business to Guest ( B2G ) interaction , helping to develop the best-run hospitality businesses in the world .
Find out more what MICROS-Fidelio can do for You
MICROS-FIDELIO GmbH Europadamm 2-6 41460 Neuss Germany
Phone : + 49- ( 0 ) 2131-137 0 Fax : + 49- ( 0 ) 2131-137 777
sales-eu @ micros . com www . micros-fidelio . eu
Düsseldorf London
MICROS ’ s MyStayManager is the winner of the IHMRS ( International Hotel , Motel + Restaurant Show ) Editor ’ s Choice Award for Technology micros ® and micros-fidelio ® are registered trademarks of MICROS Systems , Inc . Certain product and company names appearing here may be the trademarks or service marks owned and / or registered by third parties . All other product and brand names are the property of their respective owners . © Copyright 2011 MICROS Systems , Inc . All rights reserved .