HotelsMag October 2012 | Page 19

Look beyond the standard guest service training and get recognized for implementing and achieving guest service best practices with Guest Service Gold , a comprehensive training , ��������������������� and ��������������������� program .

Five-Star Service Begins with

The QUALITY of a visitor ’ s experience DEPENDS largely on THE FRONT LINE .

Look beyond the standard guest service training and get recognized for implementing and achieving guest service best practices with Guest Service Gold , a comprehensive training , ��������������������� and ��������������������� program .

Because excellent guest service is not an expense , it ’ s an investment .
12-04268 www . ahlei . org / guestservicegold 407.999.8100