DESIGN
For Adam Heffron , Conrad Los Angeles ’ GM , weaving the hotel into the fabric of the surrounding neighborhood has been integral to sustaining his nearly 400-strong team . Faced with labor shortages further worsened by pandemic constraints , Heffron flipped the conventional recruitment strategy . Rather than luring employees from west-side Beverly Hills hotels , which would have made training easier , his team proved Conrad Los Angeles ’ commitment to community investment by recruiting downtown residents through non-profits such as Homeboy Industries , the world ’ s largest gang rehabilitation and reentry program .
“ We threw out the window the idea that they needed experience with hotels , luxury or customer service ,” Heffron says . “ So long as we recruited people who wanted to be part of this special project , we could help them learn the luxury elements . I ’ m proud to say we have team members from Homeboy Industries in every department who are thriving in this hotel . It ’ s a testament to being willing to take a chance and show that with the right opportunity , you can make a real difference .”
The Beaudry Room has cognac-colored banquettes with great views of the bar and the vista .
The 16,000 square foot rooftop terrace has an expansive pool deck overlooking downtown Los Angeles and The Grand LA .
The lobby has a rich palette of pale linens , interspersed with sophisticated blues , rich woven fabrics and pops of mustard yellow to complement the wide-planked pale oak floors , polished concrete and Ceppo stone .
84 hotelsmag . com Nov / Dec 2022