HotelsMag November-December 2021 | Page 126

need to provide a safe and healthy guest experience . Since most of the hotels had remained shut for a long time , purification systems were installed before doors were thrown open for guests again .
At The Crowne Plaza Albany — The Desmond Hotel , the cost was approximately US $ 100,000 to purchase , install and service , according to Delta Holding ’ s Chain . “ ROI is impossible to determine as there was no calculation of additional revenues . The only issue was the inability to find grants or public assistance , especially considering the effect these viruses were having on our population and economies ,” he says .
The ROI of InterContinental Houston — Medical Center ’ s air purification system has been measurable in guest reviews , the management feels . Thanks to the IVP ’ s portable nature , the hotel could wheel them in into high-traffic areas , find a suitable spot and simply plug them in . “ Based on occupancy numbers , the InterContinental Houston — Medical Center was able to weather the slowest period over the last 18 months better than many area hotels and recover quicker in part due to the extensive sanitization and cleanliness initiatives ,” Landa adds .
COMBINATION OF SOLUTIONS Despite all the modern techniques that hotels adopt for the safety of their guests and staff , both guests and hotels must ensure all safety protocols are maintained .
“ There isn ’ t one solution that will keep everyone healthier and safer ,” says Honeywell ’ s Gupta . “ It requires using a layering of safeguards , or a combination of solutions , within a building to create safer spaces – from improving ventilation and air filtration , to practicing recommendations like facial coverings , cleaning procedures and social distancing . Many people will be anxious about returning to travel , so transparency and visibility into the actions taken will help reassure travelers .”
The pet-friendly dusitD2 Hua Hin in Thailand has equipped each guest room and public area with a machine which filters the air and prevents the activity of airborne bacteria , viruses , animal-borne allergens , while removing odors as well .
126 hotelsmag . com November / December 2021