HotelsMag May-June 2021 | Page 98

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Hepp ’ s Repair & Service department restores and customizes silverware
HEPP HIGHLIGHTS RESTO- RATION SERVICES Hepp used the International Digital Food Services Expo – Powered by Internorga to give visitors a look at its Repair & Service department , which restores , repairs and customizes silverware .
“ Everyday gastronomy
leaves its mark on even the best table silver ,” says Martin Wanner , workshop manager , Hepp . “ But by no means does this mean it needs to be replaced . Restoring the shine to these items is far more sustainable than replacing them .”
At Hepp ’ s headquarters in Birkenfeld , Germany , experts polish cutlery , reattach handles to jugs and renew the serrated edges on table knives . Cutlery and serving pieces are also engraved , stamped or personalized by laser . Along with silver plating , Hepp experts also perform gold , copper , nickel and chromium plating .
ORACLE OPENS HOSPITALITY API SPECIFICATIONS In an effort to help the industry recover from the COVID-19 pandemic , Oracle made the REST API specifications in the Oracle Hospitality Integration Platform freely accessible through GitHub under the Universal Permissive License model . According to Oracle , the move not only offers hoteliers a way to adopt new solutions faster , but also represents a step towards a common industry reference for REST APIs .
“ We have heard over and over from customers and partners that they would like to reuse or take inspiration from our REST API specs . They want our APIs to become the industry reference and are asking us to make it possible ,” says Laura Calin , vice president of strategy , Oracle Hospitality . “ With this update , we are making this vision of an open architecture a reality and taking APIs in hospitality to a completely new level .”
FPG ACQUIRES TSA SOLUTIONS FPG acquired TSA Solutions with the goal of becoming the world leader in driving frontline revenue and performance across hundreds of hotels in more than 50 countries . FPG and TSA ’ s combined goal is to help hotels restore highly-profitable revenue quickly and sustainably at their most critical customer touchpoint — the frontline . By delivering the gold standard of frontline performance technology , training and best practices , the enhanced program empowers hoteliers to reignite front office engagement and service-focused performance while giving their bottom line a much-needed boost , according to FPG .
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98 hotelsmag . com May / June 2021