PERSONALITIES
Rendering of the upcoming Omni Tempe at ASU in Arizona
roles at the property level , Omni vets applicants from the corporate office and then has one manager at the property level do an interview and hire on the spot . Even if there is not a perfect fit for a good candidate , Omni will hire them anyway just to get them into the family .
“ We have been able to open up all of our outlets ,” Strebel says . “ We don ’ t have enough bartenders . We don ’ t have enough cooks . We have a beautiful rooftop bar in Mount Washington and we really haven ’ t opened it yet because we haven ’ t had the right staff … We saw our spa business grow during COVID , interestingly enough . But it would be growing a lot faster if we had enough therapists .”
So , “ One and Done ” is likely to become a new way of life at Omni , which had about 22,000 employees
Omni ’ s portfolio , like this property in Scottsdale , Arizona , is one-third resorts , which helped drive profitability through the pandemic .
pre-COVID , dropped to 1,800 and now sits at almost 15,000 with about 2,000 jobs open , Strebel says .
GROWTH PROSPECTS When it comes to growth , privately held Omni has always been more opportunistic and right now Strebel says he doesn ’ t see a lot of really good acquisition opportunities at acceptable price points . What he does see tends not to fit the brand
58 hotelsmag . com May 2022