HotelsMag May 2022 | Page 16

TRENDING
JW Marriott Anaheim garden
the JW Garden at JW Marriott Hotel Hanoi grows 28 ingredients , including rosemary , which are woven throughout the hotel experience from rosemary-infused tea offered upon arrival and oils used at the Spa by JW to a rosemary mist at turndown .
While our Spa by JW experiences continue to pamper and ease tired bodies and minds , our hotels are expanding their offerings beyond the treatment table . For example , JW Marriott Edmonton ICE District now hosts well-being retreats , two-anda-half days of one-one-one sessions with professional coaches , group fitness sessions , curated menus and spa treatments for people of all fitness and experience levels .
H : Give us an update on your pipeline now and what do you expect it to look like in three to five years . BR : Our JW Marriott pipeline is very exciting . This year , we are on track to open properties in locations including Berlin , Istanbul ,
Guadalajara , Xian , Bengaluru , and Jeju , where our JW Marriott Jeju Resort & Spa is set within an UNESCO Natural Heritage Site on the southern coast of Jeju in South Korea .
Looking ahead to 2023 , we will see the debut of JW Marriott Dallas Arts District , JW Marriott Madrid and JW Marriott Mena House Cairo . We are also close to announcing several upcoming properties in the early half of this year .
H : How is the brand doing from a development standpoint across global theatres ? What are potential emerging markets for the JW brand ? BR : We see huge potential for JW Marriott in Europe and the Middle East as well as throughout the Caribbean and Latin America . And in Asia Pacific , where our portfolio is already so robust , we know there is potential to expand further in markets like Japan and Australia … We also have a major announcement coming in 2022 that we can ’ t mention quite yet but will definitely be a new market for the brand .
H : How have you personally adapted your management style over the last two years ? BR : If this experience has taught me anything , it ’ s that life is too short to have work feel stressful or overwhelming . Associates need to feel valued , but they also have had time to reflect on their priorities at work and in life . Some of those priorities are different now than before the pandemic . So , we need to understand the shift in what ’ s most important to them .
I have a personal goal that my team knows how valued they are by me and our company , that their input and contributions matter more than ever before . And because life is too short , I make sure we have fun . If we are missing opportunities to laugh and enjoy time together as a team , then I ’ m not authentically leading .
H : Your biggest takeaway / learn from the past two years and how are you best trying to apply it ? BR : During the pandemic , I was furloughed , a humbling experience which gave me the chance to spend time on myself , learning to value the importance of things like silence , time and gratitude . Prior to the pandemic , I think we all thought we had a work / life balance , but the last two years have been eye opening . I am fortunate to lead a brand that understands the importance of mindfulness — the need to pause , reflect and breathe . Now I can say I walk the walk and embody the principles of the JW Marriott brand more than ever before .