THE MAGAZINE OF THE WORLDWIDE HOTEL INDUSTRY SaleS Staff
Publisher Dan Hogan 1.312.274.2221 | dhogan @ hotelsmag . com
sales Manager David Wood 1.312.274.2225 | dwood @ hotelsmag . com
scandinavia / uK Stephen Waddell , Manager Brook House 335 Brook St , Belvedere , Kent , DA17 6NH ENGLAND + 44 ( 0 ) 1322 437091 | swaddell @ hotelsmag . com
central / southern euroPe Caroline de Donnea-Birkel and Brigitte de Donnea , Managers Am Muehlenteich 18 40822 Mettmann Germany Phone : + 49 2104 957 26 93 Fax : + 49 2104 957 26 94 bdedonnea @ hotelsmag . com cdedonnea @ hotelsmag . com
china Nancy Yu , Managing Director Oceania Publishing & Media Room 503 , No 1398 Ping Liang Rd Shanghai China 200090 + 86 21 51260111-218
Published by MarKeting & technology grouP Chairman , Jim Franklin President , Mark Lefens Vice President , Sales , Bill Kinross , Steven D . Mayer Director , Product and Online Audience Development , Steve Delmont Director , Marketing , Events & Production , Laurie Hachmeister Technical / IT Support , Benjamin Isidore Software Engineering Manager , Kevin Chen Circulation Manager , Ed Wacholder Office Management , Robert Wilborn , Dawn Batchelder
contact us at : 1415 N Dayton St , Chicago , IL USA 60642-2643 | 312.274.2200 email : sales @ hotelsmag . com
HOTELS ( ISSN 1047-2975 ), Volume 48 , Number 4 . Published monthly ( except for combined Jan / Feb and July / Aug issues ) by Marketing & Technology Group Inc ., 1415 N . Dayton St ., Chicago IL 60642-2643 ; 312-266-3311 ; fax 312-266-3363 . Periodicals postage paid at Chicago IL and at additional mailing offices . Copyright © 2013 Marketing & Technology Group Inc . All rights reserved . Reproduction in whole or part without written permission is prohibited . POSTMASTER : Send address changes to HOTELS , 1209 Dundee Ave # 8 ., Elgin IL 60120 . SUBSCRIPTIONS : call U . S . only 800-554-7470 or e-mail PrintCirc @ hotelsmag . com to begin , change or cancel a subscription . Select qualified readers may receive HOTELS for free . Paid subscriptions : USA US $ 135 1-year , outside USA $ 245 1-year . Except for special issues where price changes are indicated , single copies are available for US $ 20.00 USA and US $ 30.00 foreign ( plus postage ). Canada Post Publications Mail Agreement # 40612608 . Canada returns to be sent to : Pitney Bowes , P O Box 25542 , London ON NBC682 .
AdvErTiSErS indEx
Alto-Shaam inc . www . ctproformance . com Page 6
Avendra , LLC www . avendra . com Page 45
BAUSCHEr NRA , Chicago , US , booth # 6045 www . bauscher . com Page 64
Beech Ovens www . beechovens . com Page 68
Biro Mfg Co . www . birosaw . com Page 66
Cambro Manufacturing Co . www . cambro . com / trust Page 3
Cintas www . cintas . com / hospitality Page 19 ( A )
ConAgra Specialty Potato Products www . lambweston . com Page 36 ( I )
EKO-viT www . eko-vit . pl Page 19 ( I )
Emerald Expo www . hdexpo . com Page 50
Event Equipment Sales , LP www . eventequipment . com Page 65
FrAnKE Kaffeemaschinen www . franke . com Page 41
Freeman Co . www . encore-us . com Page 55
Front of the House www . frontofthehouse . com Page 2
Gerber Plumbing Fixtures , LLC www . gerberonline . com Page 69
Hoshizaki America inc . www . hoshizakiamerica . com Page 15
Huhtamaki , inc . www . us . huhtamaki . com Page 36 ( A )
interval international www . resortdeveloper . com Page 13
Jvd www . jvd . fr Page 7
Keurig inc . www . keurig . com / hospitality Page 17
Mercedes-Benz USA www . mbsprinterusa . com Page 49
Micros Systems www . micros . com Page 53
new York University international Hospitality industry investment Conference www . nyu . edu . hospitalityconference Page 61
northmace & Hendon www . northmace . com Page 63
Pacific direct Ltd . www . pacificdirect . com . uk Page 67
Planglow www . planglow-usa . com Page 57
Protect-A-Bed www . protectabed . com Page 25
rAK Porcelain Europe SA NRA , Chicago , US www . rakporcelain . com Back Cover
resuinsa www . resuinsa . com Page 35
rOCA www . roca . es Page 11
Saflok www . kabalodging . com Page 23
SALTO www . saltosystems . com Inside Back Cover
SAnTOS NRA , Chicago , US , booth # 7075 www . santos . fr Page 27
Scholl GmbH www . scholl-gastro . de Page 39
Sealy , inc . www . tempursealhospitality . com / rise Page 47
Sloan valve Company www . FlushmateClaims . com Page 70
Spring USA Corporation www . springusa . com Page 33
villeroy & Boch NRA , Chicago , US , booth # 6434 www . villeroy-boch . com / hotel Inside Front Cover - 1
vTech Communications www . vtechhotelphones . com Page 31
Wall Street Journal www . wsj . com Page 4
An ( A ) after the page number indicates advertisements that appear only in the Americas editions ; an ( I ) indicates advertisements that appear in international editions . www . hotelsmag . com May 2014 HOTELS 71