HotelsMag March 2019 | Page 58

SUPPLYLINE
THE LITT GROUP TO CONSULT FOR CAMBRIDGE LANDMARK PARTNERS
The Litt Group will consult on the renovation of a portfolio of Cambridge Landmark Partners properties , including The Grand Orlando Resort at Celebration in Kissimmee , Florida , pictured here .
The Litt Group won a consulting agreement for the renovation of a portfolio of Cambridge Landmark Partners hotels that require property improvement plans ( PIPs ) approved by the brands . The portfolio includes the Sheraton Orlando North , Maitland , Florida ; The Grand Orlando Resort at
Celebration , Kissimmee , Florida ; Hyatt Regency Milwaukee in Milwaukee , Wisconsin ; and the Philadelphia 201 Hotel . The properties will undergo comprehensive renovations covering public areas , convention spaces , retail outlets , guestrooms and bathrooms , and corridors .
Several properties will have exterior improvements , including new color schemes and updated landscaping . The Grand Orlando Resort will be converted to the Delta at Celebration by Marriott brand , and the Philadelphia 201 Hotel will be converted to the Sheraton Downtown Philadelphia .
“ Owners are faced with extensive PIPs from brands today , and we are uniquely positioned to help hoteliers avoid unnecessary capital costs by understanding the true infrastructure costs involved — not only what brands are looking for in the PIP ,” says Jay Litt , principal , The Litt Group .
HOTELSIGNS . COM DONATES US $ 10K
Hotelsigns . com donated US $ 10,000 to the Cancer Research Institute after the charity took first place in the company ’ s Charity Donation Event .
From November 6 to December 19 , 2018 , voters were asked to select
their favorite charity from six contenders . The charity that accrued the most votes received the donation . The participating charities were Wounded Warrior Project , St . Jude Children ’ s Research Hospital , Ronald Mc-
Donald House Charities , PetSmart Charities , Feeding America and the Cancer Research Institute . Citing immense support for all the charities , Hotelsigns . com also donated US $ 1,000 to each of the other five charities .
IN BRIEF
z z The jury of the German Design
Award placed the WMF
Quadro modular buffet
system in the Excellent Product
Design 2019 category .
z z Intelity partnered with
QUORE ANNOUNCES GUEST MESSAGING INTEGRATION
Quore is collaborating with Whistle , a hotel guest messaging platform .
Hotel management software provider Quore is collaborating with Whistle , a hotel guest messaging platform . Whistle provides a cloud-based service through which hotel employees engage with guests in real time using SMS and mobile messaging apps , such as Facebook Messenger and Viber . Guests ’ mobile messages and requests are sent to the hotel and processed through Quore ’ s platform , which notifies the right staff members to fulfill the request .
Whistle reports guest engagement rates of between 75 % and 95 % and says many hotels experience significant increases in guest service scores within two months of use . Whistle allows for PMS and automated rulebased messaging integration , providing users with multiple customization options . Hotels can greet guests with a pre-arrival welcome message , send a mid-stay satisfaction survey or deploy a departure message post checkout .
Acuant , allowing its clients to offer their guests remote identity check as part of the existing mobile check-in process . z z Cornerstone Foodservice Group acquired assets of Astra Manufacturing , a designer and manufacturer of coffee equipment . z z Assa Abloy Hospitality restructured its organizational hierarchy with hospitality now one of several specialized market-specific units operating under Assa Abloy Global Solutions .
56 hotelsmag . com March 2019