ON THE HORIZON
Here is a sampling of predictions for the next big trends in lobby design :
“ You ’ ll see more hotels having guests checking in with mobile devices . The lobby will not be used solely for guest check-in and -out , but more as a place for guests to interact with the guest relations / concierge team and each other .”
– Jean-Jacques Reibel , managing director , InterContinental Hong Kong
“ Lobbies will become increasingly smaller . Perhaps there will be small hub lobbies located every three to five floors to give a personal service . For example , a lobby uniquely for women could have interesting marketing appeal .”
– Cedric Jaccard , executive creative director , Wilson Associates , Dallas
“ With technology , there are capabilities that will allow guests not only remote check-in , but also the ability to select a room from a digital kiosk loaded with room types , views , bedding options , upgrades and room rates in real time .”
– Joe Mellia , general manager , The Hanover Inn at Dartmouth College , Hanover , New Hampshire
“ We ’ re seeing lots of lobbies becoming spaces that are also rentable , and they ’ re being used by the community .”
– Nancy Nodler , principal , Gensler , Houston
“ There will be more ways to experience ‘ local ’ in the lobby , from local pop-up restaurants to live entertainment by local artists and large-scale installations that reflect the region .”
– Erin Hoover , vice president of design , Westin Hotels & Resorts
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ZIEHER NEWS 2013 !
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A 2,800-lb ( 1,270-kg ) granite table sits in the lobby at The Hanover Inn at Dartmouth .
At Four Seasons Hotel Buenos Aires , the reception desk features South American semi-precious stone while overhead , blown glass crystal pieces were inspired by the movement of tango dancers . extension of one ’ s lifestyle and a place for connecting ,” Bridle notes .
Sometimes , however , the return on a lobby investment can come in more subtle ways . “ When people linger in the lobby , you have an opportunity to speak with them and tell them about your services ,” Kavanagh explains . “ When you spend time with people , you have an opportunity to sell to people .”
“ As far as the lobby being important — and this isn ’ t a hard-number ROI — but it definitely is your first impression of the hotel , and from a design / aesthetic perspective , it ’ s often where you are able to express what your brand or your property is ,” says Lisa Zandee , senior vice president of brand management for Denihan Hospitality Group , New York City . “ When it comes to the lobby , I ’ m finding it isn ’ t about one thing , but the combination of many things and more of an intelligent approach . It ’ s about how you get it right so it works for people who are just coming and going in traditional lobby mode , but it also works for those who want to spend time there .”
„ DressCoat “
Internorga Hamburg B7.310 08.03 . - 13.03.2013
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