115,000 unfilled jobs will be challenging for hotel operators . For every job available , another hotel may offer the same position with better pay , benefits or a career path . For hoteliers who want to attract and retain top talent , it ’ s crucial to stay ahead of the competition and think creatively with innovative strategies .
HOTELS : Beyond recruitment is retention . What are hotels doing now that they weren ’ t pre-pandemic to retain talent ? Upadhyay : Redefining employee satisfaction now means building a supportive culture with team camaraderie , support from management , flexible schedules and growth opportunities through upskilling and reskilling . Employers who take the time to reskill employees allows them to build a path into management or different roles to further their careers . Management ’ s interest in their career path keeps employees loyal to the company and excited about coming to work . Upskilling and reskilling are great strategies for hoteliers who want to keep great employees and find top talent from outside the industry — showing support for an employee ’ s happiness and growth helps ensure their loyalty and willingness to stay long-term .
HOTELS : How can technology help hotels fix the labor issue ? Upadhyay : Embracing new technology to find the best talent for a role saves time and money for hoteliers by streamlining the hiring process to recruit , hire , onboard and retain employees . Today , competition amongst hoteliers to secure the best candidate for the job can be fierce , especially when candidates have more choices than ever in where they spend their day . Studies show that 92 % of employees say using technology to support them in their jobs is vital to their satisfaction and can make them choose one role over another . In today ’ s tech-driven world , job seekers often search for opportunities on their mobile devices while on the go . Make sure to optimize career pages and websites to ensure a successful mobile search experience .
Utilizing virtual interviews can save time and money for both employer and candidate , while carefully crafted social media posts can help job seekers understand their employer ’ s values and culture . Placing emphasis on speed to response times and treating candidates with the same level of hospitality as clients is key to success in today ’ s job-seekerfriendly market .
Same-day pay or pay-on-demand apps are becoming popular selling points , making the company that offers this benefit very attractive to candidates . AI recruitment technology and hiring platforms help hoteliers streamline their hiring process . Platforms , like Wizehire , use sophisticated software to help hiring managers navigate the entire hiring process , from job posting to interviewing to hiring , providing ready-made job templates and personality DISC + tests to determine if a candidate is a good fit and to filter out less-qualified candidates .
EMPLOYERS WHO TAKE THE TIME TO RESKILL EMPLOYEES ALLOWS THEM TO BUILD A PATH INTO MANAGEMENT OR DIFFERENT ROLES TO FURTHER THEIR CAREERS
– SID UPADHYAY , CO-FOUNDER AND CEO OF WIZEHIRE
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