JULY / AUGUST 2023
Vol . 57 , No . 5
DEPARTMENTS
46 PERSPECTIVES Hospitality industry viewpoints
70 DESIGN
The authenticity and spirit of independent hotels
INVESTMENT
WINDY CITY WIN
Gencom is known for its luxury-level investments and its latest splash , in The St . Regis Chicago , supports its strategy and is a vote of confidence for the Second City .
28
86 F & B
Design and service geared to locals
90 TECHNOLOGY Revving up revenue management
94 PRODUCTS
96 SUPPLY LINE
ABOUT THE COVER
Raffles London at The OWO in Whitehall is scheduled to open in summer 2023 and is part of Accor ’ s Luxury Lifestyle division . The hotel is a conversion of the Old War Office .
36
RANKING
THE LIST
HOTELS presents its annual list of the largest-to-smallest hotel companies in the world by number of rooms and properties . See how they all stack up in this exclusive data compilation .
LABOR TALK
TACKLING THE GAP
Two perspectives on filling positions within the hospitality industry and retaining talent for years to come from a hotel operator and a hotel technology provider .
82
4 hotelsmag . com Jul / Aug 2023