HotelsMag July-August 2022 | Page 94

LAGNIAPPE

Swissôtel The Stamford ’ s Marcus Hanna :

ONE STEP AHEAD

By KATHAKALI NANDI

The iconic Swissôtel The Stamford in Singapore finally reopened on April 11 after the Singapore government eased travel restrictions . This 1,252-key , 73-story tower is known for its luxury offerings and style , and now it has unexpected and invaluable lessons to apply to its operations after having served as a quarantine hotel during the pandemic , along with its sister property Fairmont Singapore .

“ Looking back , I ’ m proud of what the team achieved during this time — hosting up to 1,600 guests at any one time and delivering three meals a day . You can only imagine the number of incoming packages the team
94 hotelsmag . com July / August 2022