2021 AWARD
TOP
10
INDENPENDENT LIFESTYLE OPERATOR
Here are the winners in the Independent Lifestyle Operator category based on the following criteria :
Awarded to leaders of individual hotels or small groups not affiliated with a major corporate operator . This category is for owners and operators who express unique elements of architecture , design , authenticity and service delivery to distinct target markets . They must successfully conceptualize , develop and perform at high levels . They must also show proven ability to adapt to market conditions , meet evolving customer expectations , deliver elements of intimacy and surprise , attract repeat business as well as new customers , and focus on quality management .