HOTELIER OF THE WORLD AWARDS
retrain — A to Z in terms of people , product and profits ,” he says . “ I could write a book .”
His next act was a return to Asia , where he was hired by Raffles Hotels & Resorts as general manager of the Raffles Hotel in Singapore and regional vice president of operations in the Asia Pacific region . Among his accomplishments during his five years there : improving the workplace culture , guest satisfaction scores — and profits — at the storied flagship .
Five years later , in 2013 , he made the move to Marrakech and his longest post yet at La Mamounia . Under his leadership , the hotel has been singled out for honors including the Conde Nast Traveler Readers ’ Choice Award for Best Hotel in the World ( 2015 ) and Best Urban Hotel in the World ( 2018 ). Despite those accolades — or because of them — he
Pierre with his wife , Evelyne
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24 hotelsmag . com July / August 2021
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