Resilience
or re · sil · ien · cy [ ri-zil-yuh ns , -zil-ee-uh ns or ri-zil-yuh n-see , -zil-ee-uh n-see ]
noun the power or ability to return to the original form , position , etc ., after being bent , compressed , or stretched ; elasticity .
ability to recover readily from illness , depression , adversity , or the like ; buoyancy .
Dear Friends ,
While uncertainty remains a constant in our daily life , acts of generosity , compassion and kindness are even more prevalent — a reminder that the human spirit can conquer any adversity .
Our industry is about people — people taking care of each other — providing shelter and comfort . Examples of how businesses are modifying , adapting or reinventing their businesses are indications that a brighter tomorrow is coming .
We know the hospitality landscape is still somewhat precarious . The HOTELS team wants to be sure you ’ re equipped with the tools and resources to prepare for that recovery as we devote our coverage to the industry ’ s rapidly changing news and events and how you might utilize that information for business-building purposes .
Here are some of the articles from last week at HOTELSmag . com that might be of interest in case you missed them :
Level up strategies to slow cash burn Oberoi GM perfecting service culture , even in lockdown How hotel kitchens fed Spain ’ s vulnerable amid pandemic COVID-19 : Leveraging Airbnb out COVID 19 : Soneva ’ s return guidelines | US rebound potential
The energy and determination of this industry is like none other . We have gotten this far because of each and every person ’ s love and passion for the jobs they do . Serving our guests is in our DNA . Hospitality isn ’ t a career , it ’ s a way of life .
We won ’ t dwell on yesterdays but turn our focus to tomorrow and the day after . There is a light at the end of the tunnel
Sincerely ,
David Wood Publisher , HOTELS and HOTELS ’ Investment Outlook