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IN BRIEF
LG AND MARRIOTT PARTNER ON OLED TVS
LG Electronics USA Business Solutions and the The Marriott Marquis Chicago at McCormick recently opened Marriott Marquis Chicago at
Place installed commercial-grade LG OLED TVs .
McCormick Place in Chicago together debuted the first installation of commercial-grade LG OLED TVs designed for hotel rooms . The TVs cater to premium hoteliers seeking inventive , immersive high-end solutions that offer unrivaled guest experience , said Michael Kosla , vice president , hospitality , LG Electronics USA Business Solutions .
The razor-thin 55-inch and 65-inch ( 140-centimeter and 165- centimeter ) TVs combine high picture quality , infinite contrast and intense colors with LG ’ s hotel TV technologies for the first time , according to the company .
REVIEWPRO INTEGRATES WITH PROTEL
Building on an existing partnership , ReviewPro fully integrated with Protel Hotelsoftware , allowing a connection for common clients and enabling a two-way flow of guest data . The API integration means that common clients can now automatically pass relevant guest details from their PMS systems to ReviewPro to create and distribute customized in-stay or post-stay guest satisfaction surveys . Once ReviewPro collects feedback , it ’ s synchronized to enrich the guest profile in Protel . According to the companies , this makes it easier for hoteliers to both segment guest data and to drill down on analytics .
“ This collaboration not only immediately empowers our clients to drive their businesses and revenue today , but also serves to expand the capabilities of our system going forward ,” said Jeremy Armes , vice president marketing , Protel .
FRASERS HOSPITALITY PARTNERS WITH DUETTO
Frasers Hospitality , which operates roughly 150 serviced-residence and luxury boutique hotels in Asia , Australia , Europe and the Middle East , adopted Duetto ’ s revenue strategy approach and cloud-based technology with GameChanger , Duetto ’ s open pricing application . The companies are partnering on new features for extended-stay room rates . “ Serviced residences are one of the most exciting — yet underserved — verticals in the hotel industry today , and Frasers is leading the way in developing not only this segment but also new strategies for it ,” said Patrick Bosworth , co-founder and CEO of Duetto .
Frasers Hospitality properties such as the Capri by Fraser Berlin in Germany are implementing GameChanger . z z Assa Abloy Hospitality successfully integrated its Mobile Access solution with OpenKey , implementing mobile key-based guest access at multiple properties worldwide . z z Maytag Commercial Laundry debuted its dedicated multi-load washer production line during the 59th Maytag Commercial Laundry Meeting in Fall River , Massachusetts . z z Alto-Shaam named Brett Freifeld corporate executive chef at its corporate headquarters in Menomonee Falls , Wisconsin . The company also welcomed Joe Levesque to its international culinary team as a corporate executive chef in its Canadian office . Brett Freifeld Francesca La Chiusa became the firm ’ s European business development manager . z z Ellis Adams Group partnered with Arc Cardinal ’ s brand Arcoroc to create the Mix Collection , a barware collection for the foodservice industry designed to Francesca La Chiusa focus on the craft while withstanding heavy use in high-volume settings . z z Architect Nunzio DeSantis and architect Marc DeSantis launched a specialized hospitality architecture firm , Nunzio Marc DeSantis Architects , located in the Dallas Design District in Dallas , Texas . z z JLL promoted Eric Jassin , senior manager Marc DeSantis at JLL Project and Development Services , to head of the hotel and hospitality group ’ s practice in the New York metropolitan area . The firm also hired Rachel McCaslin as associate project manager in the hotel and hospitality practice .
Eric Jassin z z Phifer Incorporated launched a redesigned website with educational content , interactive tools and other resources about its portfolio of insect screening , sun control and furniture fabrics . z z Springer-Miller Systems announced new housekeeping functionality and enhanced dashboards in the latest release of its mobile PMS application , SMS | Host Anywhere . z z Zume Pizza formed Zume and is partnering with Welbilt to launch the second generation of its food delivery vehicles equipped with customizable foodservice applications .
54 hotelsmag . com July / August 2018