HotelsMag July-August 2018 | Page 56

SUPPLYLINE
IN BRIEF
LG AND MARRIOTT PARTNER ON OLED TVS
LG Electronics USA Business Solutions and the The Marriott Marquis Chicago at McCormick recently opened Marriott Marquis Chicago at
Place installed commercial-grade LG OLED TVs .
McCormick Place in Chicago together debuted the first installation of commercial-grade LG OLED TVs designed for hotel rooms . The TVs cater to premium hoteliers seeking inventive , immersive high-end solutions that offer unrivaled guest experience , said Michael Kosla , vice president , hospitality , LG Electronics USA Business Solutions .
The razor-thin 55-inch and 65-inch ( 140-centimeter and 165- centimeter ) TVs combine high picture quality , infinite contrast and intense colors with LG ’ s hotel TV technologies for the first time , according to the company .
REVIEWPRO INTEGRATES WITH PROTEL
Building on an existing partnership , ReviewPro fully integrated with Protel Hotelsoftware , allowing a connection for common clients and enabling a two-way flow of guest data . The API integration means that common clients can now automatically pass relevant guest details from their PMS systems to ReviewPro to create and distribute customized in-stay or post-stay guest satisfaction surveys . Once ReviewPro collects feedback , it ’ s synchronized to enrich the guest profile in Protel . According to the companies , this makes it easier for hoteliers to both segment guest data and to drill down on analytics .
“ This collaboration not only immediately empowers our clients to drive their businesses and revenue today , but also serves to expand the capabilities of our system going forward ,” said Jeremy Armes , vice president marketing , Protel .
FRASERS HOSPITALITY PARTNERS WITH DUETTO
Frasers Hospitality , which operates roughly 150 serviced-residence and luxury boutique hotels in Asia , Australia , Europe and the Middle East , adopted Duetto ’ s revenue strategy approach and cloud-based technology with GameChanger , Duetto ’ s open pricing application . The companies are partnering on new features for extended-stay room rates . “ Serviced residences are one of the most exciting — yet underserved — verticals in the hotel industry today , and Frasers is leading the way in developing not only this segment but also new strategies for it ,” said Patrick Bosworth , co-founder and CEO of Duetto .
Frasers Hospitality properties such as the Capri by Fraser Berlin in Germany are implementing GameChanger . z z Assa Abloy Hospitality successfully integrated its Mobile Access solution with OpenKey , implementing mobile key-based guest access at multiple properties worldwide . z z Maytag Commercial Laundry debuted its dedicated multi-load washer production line during the 59th Maytag Commercial Laundry Meeting in Fall River , Massachusetts . z z Alto-Shaam named Brett Freifeld corporate executive chef at its corporate headquarters in Menomonee Falls , Wisconsin . The company also welcomed Joe Levesque to its international culinary team as a corporate executive chef in its Canadian office . Brett Freifeld Francesca La Chiusa became the firm ’ s European business development manager . z z Ellis Adams Group partnered with Arc Cardinal ’ s brand Arcoroc to create the Mix Collection , a barware collection for the foodservice industry designed to Francesca La Chiusa focus on the craft while withstanding heavy use in high-volume settings . z z Architect Nunzio DeSantis and architect Marc DeSantis launched a specialized hospitality architecture firm , Nunzio Marc DeSantis Architects , located in the Dallas Design District in Dallas , Texas . z z JLL promoted Eric Jassin , senior manager Marc DeSantis at JLL Project and Development Services , to head of the hotel and hospitality group ’ s practice in the New York metropolitan area . The firm also hired Rachel McCaslin as associate project manager in the hotel and hospitality practice .
Eric Jassin z z Phifer Incorporated launched a redesigned website with educational content , interactive tools and other resources about its portfolio of insect screening , sun control and furniture fabrics . z z Springer-Miller Systems announced new housekeeping functionality and enhanced dashboards in the latest release of its mobile PMS application , SMS | Host Anywhere . z z Zume Pizza formed Zume and is partnering with Welbilt to launch the second generation of its food delivery vehicles equipped with customizable foodservice applications .
54 hotelsmag . com July / August 2018