THE MAGAZINE OF THE WORLDWIDE HOTEL INDUSTRY SALES STAFF
PUBLISHER Dan Hogan 1.312.274.2221 | dhogan @ hotelsmag . com
SALES MANAGER David Wood 1.312.274.2225 | dwood @ hotelsmag . com
SCANDINAVIA / UK Stephen Waddell , Manager Brook House 335 Brook St , Belvedere , Kent , DA17 6NH ENGLAND + 44 ( 0 ) 1322 437091 | swaddell @ hotelsmag . com
CENTRAL / SOUTHERN EUROPE Caroline de Donnea-Birkel and Brigitte de Donnea , Managers Am Muehlenteich 18 40822 Mettmann Germany Phone : + 49 2104 957 26 93 Fax : + 49 2104 957 26 94 bdedonnea @ hotelsmag . com cdedonnea @ hotelsmag . com
CHINA Nancy Yu , Managing Director Oceania Publishing & Media Room 503 , No 1398 Ping Liang Rd Shanghai China 200090 + 86 21 51260111-218
PUBLISHED BY MARKETING & TECHNOLOGY GROUP Chairman , Jim Franklin President , Mark Lefens Vice President , Sales , Bill Kinross , Steven D . Mayer Vice President , Information Systems , Annica Burns Director , Marketing , Events & Production , Laurie Hachmeister Technical / IT Support , Benjamin Isidore , Ryan Pfister Circulation Manager , Ed Wacholder Office Management , Robert Wilborn , Dawn Batchelder
CONTACT US AT : 1415 N Dayton St , Chicago , IL USA 60642-2643 | 312.274.2200 email : sales @ hotelsmag . com
HOTELS ( ISSN 1047-2975 ), Volume 47 , Number 6 . Published monthly ( except for combined Jan / Feb and July / Aug issues ) by Marketing & Technology Group Inc ., 1415 N . Dayton St ., Chicago IL 60642-2643 ; 312-266-3311 ; fax 312-266-3363 . Periodicals postage paid at Chicago IL and at additional mailing offices . Copyright © 2013 Marketing & Technology Group Inc . All rights reserved . Reproduction in whole or part without written permission is prohibited . POSTMASTER : Send address changes to HOTELS , 1209 Dundee Ave # 8 ., Elgin IL 60120 . SUBSCRIPTIONS : call 800-554-7470 to begin , change or cancel a subscription . Select qualified readers may receive HOTELS for free . Paid subscriptions : USA US $ 135 1-year , US $ 210 2-year ; Canada US $ 190 1-year , US $ 295 2-year ; Mexico US $ 190 1-year , US $ 295 2-year ; all other countries ( air expedited ) US $ 245 1-year , US $ 399 2-year . Except for special issues where price changes are indicated , single copies are available for US $ 20.00 USA and US $ 30.00 foreign ( plus postage ). Canada Post Publications Mail Agreement # 40612608 . Canada returns to be sent to : Pitney Bowes , P O Box 25542 , London ON NBC682 .
ADVERTISERS INDEX
Alto-Shaam Inc . www . alto-shaam . com Page 3
AT & T www . att . com / storelocator Page 63 ( A )
BAUSCHER www . bauscher . com Page 76
Beech Ovens www . beechovens . com Page 78
Best Western International Inc . www . bestwesterndevelopers . com Page 27
Cintas www . cintas . com / anthonycontest Page 15 ( A )
Comcast Networks www . comcast . com / hospitality Page 6 ( A )
Concept Amenities www . conceptamenities . com Page 68
Dongguan Diamond Life Lighting www . diamond-life . net Page 70
Forbes Industries www . forbesindustries . com Page 66
Front of the House www . frontofthehouse . com Page 2
Gerber Plumbing Fixtures , LLC www . gerberonline . com Page 67 ( A )
GIRA www . gira . com / classix Page 57
Groupe GM www . groupegm . com Page 13
HEPP www . hepp . de Page 71
Hoshizaki America Inc . www . hoshizakiamerica . com Page 29
Indel B The Hotel Show , Dubai , UAE HOST , Milan , Italy IHMRS , New York , USA www . indelb . com Page 7
Interstate Hotels & Resorts www . interstatehotels . com Page 19
Interval International www . SharedOwnershipInvestment . com Page 17
iTesso www . itesso . com Page 63 ( I )
JVD www . jvd . fr Page 73
Keurig Inc www . keurig . com / hospitality Page 50
The Lodging Conference www . lodgingconference . com Page 53
MEIKO Maschinenbau www . meiko . de Page 19
Micros Systems www . micros . com Page 31
Nissan North America , Inc . www . NissanCommercialVehincles . com Page 33
Northmace & Hendon www . northmace . com Page 67 ( I )
Northstar Travel Media www . ntmllc . com Page 35
Pasabahce www . pasabahce . com Page 15 ( I )
Planglow www . planglow-usa . com Page 47 ( A )
POST Integrations , Inc . www . postint . com Page 37
Purchasing Management International www . pmiconnect . com Page 40
RAK Porcelain Europe SA www . rakporcelain . com Page C-4
Rivolta Carmignani SpA www . rivoltacarmignani . it Page 11
Ronnefeldt www . ronnefeldt . com Page 72
Saflok www . kabalodging . com Page C-3
Schletterer www . schletterer . com Page 47 ( I )
Scholl GmbH www . scholl-gastro . de Page 55
Sealy , Inc . www . sealyhospitality . com Page 45 ( A )
Spring USA Corporation www . springusa . com Page 4
Starwood Hotels & Resorts www . starwoodhotels . com / development Page 20
Sunbeam Corporation www . SunbeamHospitality . com / International Page 74
Taj Hotels , Resorts & Palaces www . tajhotels . com Page 25
TASCAN Systems GmbH www . tascan . de Page 47 ( I )
TOPHOTELPROJECTS GmbH www . tophotelprojects . com Page 39
TV5MONDE www . tv5monde . com Page 45 ( I )
Villeroy & Boch www . villeroy-boch . com / hotel Pages C-2 , 1
Vista Alegre Atlantis www . vistaalegreatlantis . com / hotelware Page 6 ( I )
VTech Communications www . vtechhotelphones . com Page 61
WMF www . wmf-hotel . de Page 69
WorldHotels www . worldhotels / welcome-to-world-hotels Page 75
Wyndham Hotel Group www . whgdevelopment . com Page 23
Zieher KG www . zieher . com Page 77
An ( A ) after the page number indicates advertisements that appear only in the Americas editions ; an ( I ) indicates advertisements that appear in international editions . www . hotelsmag . com July / August 2013 HOTELS 79