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JULY / AUGUST 2012 VOL . 46 , NO . 6
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Creating Hospitality NEWWAVE
SPECIAL REPORT
HOTELS ’ 325 p23
This year ’ s ranking of the world ’ s top hotel companies marks the first time a China-based company has cracked the top 10 , with Shanghai Jin Jiang International Hotels and Home Inns & Hotels Management , ranked ninth and 10th , respectively .
THE INTERVIEW
Francis Ford Coppola p48
What started as a vision for a family retreat has now evolved into a jewel-box collection of small luxury resorts for the movie director-cum-accidental hotelier , who firmly believes the luxury hotel experience is all about the details .
F & B
Room service p62
“ In-room dining ” still revolves around a handful of comfort-food staples , but at the same time it is evolving to become an operation more tightly focused on topquality ingredients , simple presentations and maximum efficiency .
Villeroy & Boch S . à . r . l . · Hotel & Restaurant 330 , rue de Rollingergrund 2441 Luxembourg Tel .: + ( 352 ) 46 82 11 · Fax : + ( 352 ) 46 90 22 E-mail : info . hr @ villeroy-boch . com
www . villeroy-boch . com / hotel