HotelsMag January-February 2023 | Page 6

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MANAGING in the new normal

HOTEL EXECUTIVES WEIGH IN WITH IDEAS ON HOW TO BETTER MANAGE LABOR CHALLENGES AS WELL AS ADAPT PROCUREMENT STRATEGIES .
By HOTELS EDITORS

Surging costs related to labor , utilities , food and more are eating into margins for owners and operators around the world .

As a result , since the outset of the pandemic , hoteliers have been considering every cost-saving tactic they can to control spiraling costs .
HOTELS reached out to some operators to get some practical advice about managing the cost of labor and goods in the new normal .
HOTELS : What has been your most effective labor management tactic applied since business started coming back last summer ? Barry Dawson , senior vice president finance , Aimbridge EMEA , London : During the pandemic , the vast majority of our hotels across the EMEA region remained open . This allowed us to retain key talent , putting us ahead of the curve when business bounced back with talented teams already firmly in place who had adapted to new ways of working .
We also used this time to review our operating structures to ensure our EMEA hotels had the ability to
6 hotelsmag . com Jan / Feb 2023