PERSONALITIES
has been a good year for the hotel company . “ I ’ m not saying there are no challenges such as rising costs , energy bills , etc . But Portugal continues to be a great destination . As a country , I ’ m very happy to say 2022 will close even better year than 2019 .”
Planning ahead , Chitra hopes for better immigration policies to attract more workers . She is paying higher wages , especially for multitaskers , but generally speaking , she suggested worker productivity and efficiency in Portugal need to improve .
The Sterns continue to invest in their properties and have been working for a long time on more energy-saving devices and equipment . “ We just need to get even better at that without reducing the quality of services for guests , and that ’ s the hard part .”
But for entrepreneurs like the Sterns , the challenges are welcome . “ We love learning – it ’ s about lifelong learning ,” Chitra said .
Chitra and Roman Stern .
Lounge and bar at Martinhal Cascais .
38 hotelsmag . com Jan / Feb 2023