JANUARY / FEBRUARY 2020
Vol . 54 , No . 1
FEATURES
36
F & B
‘ TRASH CAN MANAGEMENT ’
Every chef takes a good look at the plates leaving the kitchen . Now , more of them are taking a closer look at the leftovers coming back and engineering that important feedback to ensure that waste is minimized , costs are controlled and guests are delighted ( and unaware ) of the changes . Repurposing , measuring , adapting and even donating are all options on the table .
DEPARTMENTS
6 EDITOR ’ S DIARY Take it slow
12 TRENDING
Hotelier of the World
Pay equity
Kempinski ’ s new chief
28 DEVELOPMENT
Margaritaville sells paradise
53 SALES & MARKETING
Crafting an art program
56 SUPPLYLINE
58 PRODUCTS
64 LAGNIAPPE
Kurt Macher , GM , Shangri-La at the Strand , London
50 TECHNOLOGY Living with GDPR
2 hotelsmag . com January / February 2020