JANUARY / FEBRUARY 2018
Vol . 52 , No . 1
40
About the cover
DEPARTMENTS
Sustainable design was a given , rather than a question , for the 5-star Hotel Xcaret Mexico . The property , the first from Mexico-based tourist company Experiencias Xcaret , involved a decade of environmental impact studies . “ We adapt to the natural landscape instead of simply building on it ,” says Xcaret exec Marcos Constandse Redko .
7 EDITOR ’ S DIARY Differentiators
12 TRENDING
Hotelier of the World
Resort fees
Tips on tipping policy
22 PERSONALITIES
Dietmar Müller-Elmau
Frederic Flageat- Simon , Two Roads Hospitality
34 FOOD & BEVERAGE
Winning over the locals
50 SALES & MARKETING
To brand or not to brand ?
53 SUPPLYLINE
57 PRODUCTS
64 HOTELIER ’ S LIFE
Homi Vazifdar , co-founder , Canyon Equity
INTERGASTRA Stuttgart 3 .– 7 . February 2018 Hall 3 · Booth 3B31
INTERNORGA Hamburg 9 .– 13 . March 2018 Hall A3 · Booth A3.409
FLEX Induction
Next level of unique technology with awesome features
FLEX Base dual FLEX Base single
FLEX Wok
FLEX Griddle timer with switch-off function
Tip & Turn
exactly adjusted heat retaining temperature-controlled cooking with RTCSmp
SCHOLL Apparatebau GmbH & Co . KG Zinhainer Weg 4 D-56470 Bad Marienberg Phone : + 49 ( 0 ) 2661 / 98 68-0 www . scholl-gastro . de info @ scholl-gastro . de