THE MOBILE CUSTOMER
The digital revolution is under way and represents new challenges for the hospitality industry .
TODAY ’ S CONSUMER
Checking e-mail while on the move , using Google to find the closest coffee shop , making hotel reservations , or reserving a table at a restaurant — today ’ s consumers are using the mobile internet in their daily lives and expect quick , easy interaction with a hotel , restaurant , or bar , including immediate confirmation of the transaction .
WHY INVEST IN MOBILITY SOLUTIONS ?
• Be where your customers are looking for you : online !
• Provide a variety of touchpoints for your guests and let them choose how to communicate with you .
• Increase guest / customer satisfaction and drive revenue !
• Use intelligent up-selling and cross-selling to improve guest satisfaction .
• Provide personalised , location-based offers for guests .
IMPRESS YOUR GUESTS EVERY TIME
Guests have come to expect more than a successful sales transaction or reservation . Offering the best possible service onsite is the next important step . This is where mobile solutions for hoteliers and restaurateurs come into play .
These solutions help increase the efficiency of your business and allow you to offer a unique service experience . Solutions that mobilise your staff and free them from their fixed workstations , allowing them to deliver fast , personalised service to your guests .
YOUR CUSTOMERS ARE ALWAYS ONLINE . WE ‘ LL GET YOU CONNECTED !
We will help you put together the right solution to meet your requirements . Get in touch with us today !
The ever-evolving requirements of the always-on consumer , as well as the need for increased efficiency , create a whole new set of challenges for the hospitality industry . With MICROS technology from Oracle , you can overcome those challenges and meet the needs of your guests and your business .
FIND OUT MORE ABOUT MICROS MOBILITY SOLUTIONS : MICROS-FIDELIO . EU / MOBILITY
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