THE MAGAZINE OF THE WORLDWIDE HOTEL INDUSTRY SaleS Staff
Publisher Dan Hogan 1.312.274.2221 | dhogan @ hotelsmag . com
sales Manager David Wood 1.312.274.2225 | dwood @ hotelsmag . com
scandinavia / uK Stephen Waddell , Manager Brook House 335 Brook St , Belvedere , Kent , DA17 6NH ENGLAND + 44 ( 0 ) 1322 437091 | swaddell @ hotelsmag . com
central / southern euroPe Caroline de Donnea-Birkel and Brigitte de Donnea , Managers Am Muehlenteich 18 40822 Mettmann Germany Phone : + 49 2104 957 26 93 Fax : + 49 2104 957 26 94 bdedonnea @ hotelsmag . com cdedonnea @ hotelsmag . com
china Nancy Yu , Managing Director Oceania Publishing & Media Room 503 , No 1398 Ping Liang Rd Shanghai China 200090 + 86 21 51260111-218
Published by MarKeting & technology grouP Chairman , Jim Franklin President , Mark Lefens Vice President , Sales , Bill Kinross , Steven D . Mayer Director , Product and Online Audience Development , Steve Delmont Director , Marketing , Events & Production , Laurie Hachmeister Technical / IT Support , Benjamin Isidore Software Engineering Manager , Kevin Chen Circulation Manager , Ed Wacholder Office Management , Robert Wilborn , Dawn Batchelder
contact us at : 1415 N Dayton St , Chicago , IL USA 60642-2643 | 312.274.2200 email : sales @ hotelsmag . com
HOTELS ( ISSN 1047-2975 ), Volume 48 , Number 1 . Published monthly ( except for combined Jan / Feb and July / Aug issues ) by Marketing & Technology Group Inc ., 1415 N . Dayton St ., Chicago IL 60642-2643 ; 312-266-3311 ; fax 312-266-3363 . Periodicals postage paid at Chicago IL and at additional mailing offices . Copyright © 2013 Marketing & Technology Group Inc . All rights reserved . Reproduction in whole or part without written permission is prohibited . POSTMASTER : Send address changes to HOTELS , 1209 Dundee Ave # 8 ., Elgin IL 60120 . SUBSCRIPTIONS : call 800-554-7470 to begin , change or cancel a subscription . Select qualified readers may receive HOTELS for free . Paid subscriptions : USA US $ 135 1-year , outside USA $ 245 1-year . Except for special issues where price changes are indicated , single copies are available for US $ 20.00 USA and US $ 30.00 foreign ( plus postage ). Canada Post Publications Mail Agreement # 40612608 . Canada returns to be sent to : Pitney Bowes , P O Box 25542 , London ON NBC682 .
AdvErTiSErS indEx
Asian American Hotel Owners Association ( AAHOA ) www . AAHOA . com / Convention Page 49 ( A )
Alto-Shaam inc . www . ctproformance . com Page 13
Andy Mannhart AG www . andymannhart . com Page 49 ( I )
Becher - BAHAMA www . bahama . de Page C-3
Best Western international inc . www . bestwesterndevelopers . com Page 6
BirO Manufacturing Company www . birosaw . com Page 61
Cambro Manufacturing Co www . cambro . com / storesafe Page 5
ConAgra Specialty Potato Products www . lambweston . com Page 41 ( I )
dometic www . dometicgroup . com Page 15 ( I )
Freeman Co . www . encore-us . com Page C-1
Front of the House www . frontofthehouse . com Page 4
Gilchrist & Soames www . hoteliers . gilchristsoames . com / reserve / html Page 47 ( A )
Hilton Worldwide www . hiltonworldwide . com / development Page 29
Hotel investment Conference Asia Pacific ( HiCAP ) www . HICAPconference . com Page 8
Hunter Hotel Conference www . hunterconference . com Page 27 ( A )
indel B FHA , Singapore ; HD Expo Las Vegas , USA ; The Hotel Show , Dubai , UAE ; SIA Guest , Rimini , Italy www . indelb . com Page 9
interval international www . intervalworld . com www . resortdeveloper . com Page 21
Jvd www . jvd . fr Page 59
Keurig inc www . keurig . com / hospitality Page 41 ( A )
Meetings & Conventions www . mcmag . com Page 27 ( I )
northmace & Hendon www . northmace . com Page 57
Procter & Gamble www . pgpro . com Page 15 ( A )
rAK Porcelain Europe SA Intergastra , Stuttgart , Germany , Hall 4 , Stand B10 ; Ambiente , Frankfurt , Germany , Hall 4.2 , Stand B57 www . rakporcelain . com Page C-4
Scholl GmbH Gulfood , Dubai , UAE , German Pavilion , Hall Zabeel , Z-Q22 ; Internorga , Hamburg , Germany , Hall A3 , Stand 3.409 www . scholl-gastro . de Page 43
Singapore Exhibition Services www . foodnhotelasia . com Page 60
Spring USA Corporation www . springusa . com Page 37
Starwood Hotels & resorts www . starwoodhotels . com / development Page 17
TOPHOTELPrOJECTS GmbH www . tophotelanalytics . com Page 47 ( I )
villeroy & Boch Internorga , Hamburg , Germany , Hall B5 , Stand B5.202 www . villeroy-boch . com / hotel Page C-2 , 1
Wall Street Journal www . WSJ . com Page 19
Wyndham Hotel Group www . whgdevelopment . com Pages 2-3
Zieher KG Ambiente , Frankfurt , Germany , Hall 4.2 , Stand B23 www . zieher . com Page 23
An ( A ) after the page number indicates advertisements that appear only in the Americas editions ; an ( I ) indicates advertisements that appear in international editions . www . hotelsmag . com January / February 2014 HOTELS 63