January / February 2014 Vol . 48 , no . 1
features
®
SPECIAL REPORT
Hotel art p24
A picture really can be worth a thousand words when it comes to distinguishing a hotel from the competition . Curated smartly and marketed effectively , permanent art collections and temporary exhibitions give any hotel the cachet that speaks to guest demand for a one-of-a-kind experience .
Creating Hospitality AFFINITY Premium Porcelain
F & B
Room service p38
Even as its very viability is under fire in some markets , this segment of F & B continues to reinvent itself . Whether it ’ s through innovative menus focused on sustainable , local fare , speedfocused delivery options or hands-on presentation , room service is trying to change its outdated image .
THE INTERVIEW
Kit and Tim Kemp p44
The husband-and-wife team behind Firmdale Hotels says a boutique hotel should have a distinct personality , and the personalities of Firmdale ’ s portfolio are sought-after enough that its eight fullservice hotels in London and New York City have occupancy rates above 90 %.
Attention ! New Series
Affinity – 70 attractive porcelain pieces that will win you over with their design and functionality .