THE MAGAZINE OF THE WORLDWIDE HOTEL INDUSTRY
EDITORIAL Jeff Weinstein , Editor In Chief 1.312.274.2226 E-mail : jweinstein @ hotelsmag . com
Ann Bagel Storck , Managing Editor 1.312.274.2209 E-mail : astorck @ hotelsmag . com
Brittany Farb , Associate Editor 1.312.274.2229 E-mail : bfarb @ hotelsmag . com
Dani Friedland , Managing Editor , New Media 1.312.274.2223 E-mail : dfriedland @ mtgmediagroup . com
Bert Ganzon , Senior Art Director 1.312.274.2227 E-mail : bganzon @ mtgmediagroup . com
Steve Vanden Heuvel , Senior Art Director 1.312.274.2218 E-mail : svandenheuvel @ mtgmediagroup . com
Michelle Villadolid , Freelance Design E-mail : mvilladolid @ mtgmediagroup . com
Bill McDowell , Vice President , Editorial Director 1.312.274.2201 bmcdowell @ mtgmediagroup . com
CONTRIBUTING EDITORs Mary Gostelow , Oriana Lerner
PUBLIsHING Dan Hogan , Vice President , Publisher 1.312.274.2221 dhogan @ hotelsmag . com
INTERNATIONAL ADVIsORY BOARD
Nakul Anand Executive Director , ITC Ltd ., Gurgaon , India
Stephen Bartolin Chairman , The Broadmoor , Colorado Springs , Colorado
Geoffrey Gelardi Managing Director , The Lanesborough , London
Kirk Kinsell President & CEO , Loews Hotels & Resorts , New York City
Alex Kyriakidis President and Managing Director , Middle East and Africa , Marriott International , Dubai
Christopher Nassetta President and CEO , Hilton Worldwide , McLean , Virginia
Monika Nerger Chief Information Officer , Mandarin Oriental Hotel Group , Atlanta
Paul Sistare President and CEO , Atlantica Hotels International , São Paulo
Susan Terry Vice President Culinary Operations , Hyatt Hotels North American Operations , Chicago
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Passion for hospitality
Call me old-fashioned , maybe even a little naïve , but I love to romanticize the hotel business . I still have visions of the golden age of travel when GMs greeted you in the lobby and a hotel experience was considered a special occasion . And you know what ? Despite commoditization , the information age and the explosion of social sharing , my notions still exist in many corners .
There are still special places and inspiring people in this business , reflecting an abundance of soul . So , in keeping with this vision , this month marks the debut of a new tag line for the HOTELS brand : “ A passion for hospitality .”
After more than a year of internal review and strategizing , we concluded such passion is the bond that unites all of us in this industry . As a result , in addition to our continued coverage of trends , ideas and best practices , we are going to write more about the art of hospitality and tell more stories about the interesting and often elegant people around the world who drive this business forward .
Our readers are a special breed . So many of them are always turned out with aplomb — never a scratch on their shoes nor a wrinkle in their shirts . They can host royalty and mentor ragamuffins . Only those with a true passion for their profession would love and can manage this lifestyle and these responsibilities .
Of course , the lives of 24 / 7 hoteliers are not all glitz and glamour . They are the ones working holidays when their hotels are full . They have to juggle the demands of their owners with the needs of their
families . So why do they do it ? Passion . They have a passion for service excellence and perfecting the art of hospitality . They understand the beauty of delivering the most basic of life ’ s needs : shelter and sustenance . More than a job , hotelkeeping is truly a calling they can ’ t ignore .
With that in mind , this month we introduce our first People issue and an ongoing series , HOTELS Legends . For the former , we identified a dozen fresh faces making a mark in the business by bending the rules a bit and injecting new ideas and new energy to their respective roles .
Choosing our first Legend was easier . Bill Marriott — the understated leader who has hired millions and is on the verge of unveiling Marriott ’ s one-millionth room — was the obvious choice . His messages are simple but make as much sense today as they did when he started to build his hotel empire . Along with the feature here , you can go to hotelsm . ag ./ BillMarriottvideos and find highlights of the video interview with a true living hotel legend .
We hope you enjoy this special issue and are excited about our renewed vision . Please let me know what you think by emailing me at jweinstein @ hotelsmag . com .
Editor In Chief www . hotelsmag . com April 2015 HOTELs 7