THE MAGAZINE OF THE WORLDWIDE HOTEL INDUSTRY SALES STAFF
PUBLISHER Dan Hogan 1.312.274.2221 | dhogan @ hotelsmag . com
SALES MANAGER David Wood 1.312.274.2225 | dwood @ hotelsmag . com
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CENTRAL / SOUTHERN EUROPE Caroline de Donnea-Birkel and Brigitte de Donnea , Managers Am Muehlenteich 18 40822 Mettmann Germany Phone : + 49 2104 957 26 93 Fax : + 49 2104 957 26 94 bdedonnea @ hotelsmag . com cdedonnea @ hotelsmag . com
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HOTELS ( ISSN 1047-2975 ), Volume 47 , Number 3 . Published monthly ( except for combined Jan / Feb and July / Aug issues ) by Marketing & Technology Group Inc ., 1415 N . Dayton St ., Chicago IL 60642-2643 ; 312-266-3311 ; fax 312-266-3363 . Periodicals postage paid at Chicago IL and at additional mailing offices . Copyright © 2013 Marketing & Technology Group Inc . All rights reserved . Reproduction in whole or part without written permission is prohibited . POSTMASTER : Send address changes to HOTELS , 1209 Dundee Ave # 8 ., Elgin IL 60120 . SUBSCRIPTIONS : call 800-554-7470 to begin , change or cancel a subscription . Select qualified readers may receive HOTELS for free . Paid subscriptions : USA US $ 135 1-year , US $ 210 2-year ; Canada US $ 190 1-year , US $ 295 2-year ; Mexico US $ 190 1-year , US $ 295 2-year ; all other countries ( air expedited ) US $ 245 1-year , US $ 399 2-year . Except for special issues where price changes are indicated , single copies are available for US $ 20.00 USA and US $ 30.00 foreign ( plus postage ). Canada Post Publications Mail Agreement # 40612608 . Canada returns to be sent to : Pitney Bowes , P O Box 25542 , London ON NBC682 .
ADVERTISERS INDEX
Alto-Shaam Inc . www . alto-shaam . com Page 13
Beech Ovens www . beechovens . com Page 7
Best Western International Inc . www . bestwesterndevelopers . com Page 15
Biro Manufacturing Company www . birosaw . com Page 66
Cambro Manufacturing Co www . cambro . com / trust Page C-2
Chrysler LLC www . mbsprinterusa . com Page 19 ( A )
Cintas www . cintaslodging . com Page 4
Comcast Networks www . business . comcast . com Page 59
ConAgra Specialty Potato Products www . lambweston . com Page 46 ( I )
Cornell University www . hotelschool . cornell . edu Page 46 ( A )
DIRECTV Pages 28-29
Dometic www . dometic . com Page 17
FRANKE Kaffeemaschinen www . franke . com Page 19 ( I )
Front of the House www . frontofthehouse . com Page 2
Hard Rock Hotels & Resorts www . hardrockhotels . com Page 25
Hilton Worldwide www . hiltonworldwide . com / development Page 45
HOFEX www . hofex . com / register Page 63
HOSHIZAKI AMERICA INC www . hoshizakiamerica . com Page 27
Hospitality Industry Technology Exposition and Conference ( HITEC ) www . hitec . org Page C-3
Hotel Technologies www . hoteltechnologies . com Page 55
Intercontinental Hotels Group www . ihg . com Page 23
Micros Systems www . micros . com Page 52 ( A )
An ( A ) after the page number indicates advertisements that appear only in the Americas editions ; an ( I ) indicates advertisements that appear in international editions .
New York University School of Continuing and Professional Studies www . nyu . edu / hospitalityconference Page 33
Nissan North America , Inc . www . nissancommercialvehicles . com Page 35
Northmace & Hendon www . northmace . com Page 65
Northstar Travel Media www . ntmllc . com Page 52 ( I )
POST Integrations , Inc . www . postint . com Page 57
Protect-A-Bed www . protectabed . com Page 37
RAK Porcelain Europe SA NRA , Chicago , USA www . rakporcelain . com Page C-4
Saflok www . kabalodging . com Page 6
Scholl GmbH www . scholl-gastro . de Page 49
Sealy , Inc . www . sealy . com Page 41
Seesmart , Inc . www . seesmartled . com Page 51
Spring USA Corporation www . springusa . com Page 3
Sunbeam Corporation www . SunbeamHospitality . com / International Page 69
TOPHOTELPROJECTS GmbH www . tophotelprojects . com Page 43
UJA-Federation of New York www . ujafedny . org Page 61
Villeroy & Boch www . villeroy-boch . com / hotel Page 1
Vita-Mix Corporation www . commercial . vitamix . com Page 11
WorldHotels www . worldhotels . com / welcome-to-world-hotels Page 67 www . hotelsmag . com April 2013 HOTELS 71