CONTENTS
CONTENTS NOVEMBER 18
REGULARS
Month in Review
A roundup of the latest hospitality
news from across the UK
6
Peter Hancock 16
This month, Peter gives his opinion
on the value of good housekeeping
Hotel Concept
of the Month 18
Formerly a private jet travelling
over Africa the Jetstar now resides
in Redbirth in Prembrokeshire and
offers guests a unique experience
Stephen Ayers
36
Stephen offers his insight on how
housekeepers are the unsung
heroes of hospitality
Angie Petkovic
42
Angie gives advice on how to make
the most of an influencer staying at
your hotel
FEATURES
Aparthotels
hotelowner
20
Lewis Catchpole explores the
aparthotel sector and hears
about one of the fastest growing
hospitality sectors
Landmark London
NOVEMBER 2018
25
Alessandro Carrara visits the
Landmark London hotel which was
recently awarded Platinum level
accreditation by Investors in People
EDITOR
Michael Northcott
[email protected]
EDITORIAL
Lewis Catchpole
[email protected]
Alessandro Carrara
[email protected]
ACCOUNT MANAGER
Julie Lunk
[email protected]
Quality in Tourism
30
Deborah Heather ponders why
innovation is essential to the future
of the industry
PRODUCTION ASSISTANT
Karly Besnard
[email protected]
ACCOUNTS
Apex Business Media
01481 730 418
CUSTOMER SERVICES
[email protected]
DESIGN
Lucas Studio
[email protected]
All Hotel Owner staff can be reached on
020 3176 6185
Hotel Owner is published monthly by:
20
25
November 2018
LONDON OFFICE:
154 - 160 Fleet Street,
London
EC4A 2DQ
Tel: 020 3176 6185
30
The editor and publishers do not guarantee the
accuracy of statements made by contributors or
advertisers, or accept responsibility for any statement
that they express in this publication. The opinion of
the contributors may not necessarily be the opinion of
the publishers. Articles are considered for publication
on the basis that they are the author’s original work.
No part of this publication may be reproduced, stored
in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying or
otherwise, without the permission of the publishers.
www.hotelowner.co.uk
5