NOVEMBER 2018 £5.95
WWW.HOTELOWNER.CO.UK
HOUSEKEEPING | RENOVATION | FOOD & BEVERAGE | SPA | PROPERTY | EDUCATION | TECHNOLOGY
hotelowner
for the independent hotelier who means business
ISSN 2049-7709
THE ONE PERCENT
We visited the Landmark
London hotel in Marylebone to
find out the secret behind
its recent ‘Platinum’ level
accreditation from
Investors in People
QUALITY
IN TOURISM
APARTHOTELS
We explore the success of serviced apartments
and aparthotels and why it is one of the fastest
growing segments within the hospitality sector
HOUSEKEEPING
INSIGHT - PART 4
Miele offers key cleanliness
advice for hoteliers
p38
THE DAILY
HOTEL WAR
A look at why innovation is essential to the
future of the hospitality industry and how
Carbis Bay Hotel in Cornwall is getting it right
p36
Housekeeping staff are ‘unsung
heroes in the daily hotel war’
INFLUENCING
INFLUENCERS
Angie Petkovic offers advice
on how to attract influencers
p42